Possible reasons for issues in the set up process include:
- The service provider is spelled differently from how it is reported on your bank statement
- The service provider has not been paid within the last three months
- The service provider is paid with a different bank than the one connected to Kikoff through Plaid
- When setting up Plaid, all permissions were not given to Plaid
If issues with setting up Bill Reporting persist, please visit support.kikoff.com or call us at (844) 741-9275, between the hours of 4am-7pm PST, 7 days a week.